Free, impartial information on services and activities for children, young people and families - including prospective parents - in Torfaen.

You can access information and guidance using the pages of this website or get a tailor-made information pack by contacting us via:

• Freephone helpline: 0800 0196 330 - speak to an advisor during office hours or leave a message on our 24hr answer machine service to be called back. Enquiries are processed quickly and we aim to return any missed calls within one day

• Email FIS@torfaen.gov.uk - with details of your enquiry and your address if you would like to receive a pack via post rather than email

• Drop in to Cwmbran Integrated Children's Centre (pictured below) - and speak to us face to face during office hours

• Speak to our Outreach Officer, Hannah - out and about in the community and at events in Torfaen throughout the year

• Don't forget to try our online search facility for childcare or other services by area

For more information on the history and remit of Torfaen Family Information Service, including information on the Torfaen Children and Young People's Plan, visit the About Us page.

What kind of information can I get from Torfaen FIS?

We traditionally hold detailed information on local childcare, including sure start and parent and toddler groups. However, we also hold an extensive range of information to support young people, parents and prospective parents of children and young people.

• We hold childcare related information on:
  - Childminders
  - Day Nurseries
  - Playgroups and Cylchoedd Meithrin
  - Before School Clubs
  - After School Clubs
  - Holiday Clubs, Half Term and Summer Playschemes
  - Nursery education
  - Including: Parent & Toddler Groups/ Cylchoedd Ti a Fi, Sure Start and Flying Start
  - Tax Credits an Childcare Vouchers
  

• Information held to support parents/carers and prospective parents covers:
  - The Torfaen Children & Young People's Plan
  - Education and family learning services - including information on choosing a school, resource bases for children with additional needs and Local Education Authority core services
  - Health and welbeing services, including antenatal services
  - Play, sport and other recreational services, including local groups and activities
  - Family support services
  - Youth services and Youth Clubs
  - Financial and legal services
  - Child development and staying safe information
  - Local and national services for disabled children and young people,incuding leisure facilities
  - Welsh language support
  

Plus information on other local and national agencies who offer support and guidance to you and your family.

We offer information and advice on where childcare providers are, choosing the right provision for you and your child, and how to pay for childcare.

We can also provide advice on training for a career in childcare, setting up as a childcare provider and how to access grants and other sources of funding.

Please note that Torfaen Family Information Service is not responsible for the content of external websites. Links are for information purposes only. A link does not imply an endorsement of the linked site or its contents.