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Welcome to the FIS website. The service is supportive of the requirements under the Welsh language Standards and are currently working on a new bilingual site that will be available soon. Many of the documents are available in Welsh and in English, however, if you have any queries, please do not hesitate to contact a member of the Welsh language team on 01495 766096 We apologise for any inconvenience.
Croeso i wefan Gwasanaeth Gwybodaeth i Deuluoedd. Mae'r gwasanaeth yn gefnogol i'r gofynion o dan y Safonau iaith Gymraeg ac ar hyn o bryd yn gweithio ar safle we dwyieithog newydd a fydd ar gael yn fuan. Mae llawer o'r dogfennau ar gael yn Gymraeg ac yn Saesneg, serch hynny, os oes gennych unrhyw ymholiad, peidiwch ag oedi i gysylltu ag aelod o'r tÓm Cymraeg ar 01495 766096 Ymddiheurwn am unrhyw anghyfleustra.

Free, impartial information on services and activities for children, young people and families, including parents-to-be, in Torfaen.

(Blaenavon, Pontypool, Cwmbran)

You can access information and guidance using the pages of this website or get a tailor-made information pack by contacting us via:

  • Freephone helpline: 0800 0196 330 - speak to an advisor during office hours or leave a message on our 24hr answer machine service to be called back. Enquiries are processed quickly and we aim to return any missed calls within one day. Coesawn alwadau yn y Gymraeg/ We welcome calls in Welsh
  • Email FIS@torfaen.gov.uk - with details of your enquiry and your address if you would like to receive a pack via post rather than email. Rydym yn croesawu gohebiaeth yn Gymraeg a Saesneg. Cewch ateb Cymraeg I bob gohebiaeth yn Gymraeg ac ni fydd yn arwain I unrhyw oedi. We welcome correspondence in Welsh and English. Correspondence received in Welsh will be answered in Welsh and will not lead to any delay.
  • Drop in to Cwmbran Integrated Children's Centre (pictured below) - and speak to us face to face during office hours
  • Speak to our Outreach Officer, Hannah - out and about in the community and at events in Torfaen throughout the year

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Childcare Sufficiency Assessment 2013-2014
For more information on the consultation in Torfaen, visit the Childcare Sufficiency Assessment page of our website.

For more information on the history and remit of Torfaen Family Information Service, including information on the Torfaen Together Plan, visit the About Us page.

What kind of information can I get from Torfaen FIS?

We hold detailed information on local childcare in Blaenavon, Pontypool or Cwmbran, including Flying Start and baby and toddler groups. However, we also hold an extensive range of information to support young people, parents and prospective parents of children and young people.

  • We hold childcare related information on:
    - Childminders
    - Day Nurseries
    - Playgroups and Cylchoedd Meithrin
    - Before School Clubs
    - After School Clubs
    - Holiday Clubs
    - Nursery education
    - Flying Start
    - Tax Credits an Childcare Vouchers
  • Information held to support parents/carers and prospective parents covers:
    - The Torfaen Together Plan
    - Education and family learning services - including information on choosing a school, resource bases for children with additional needs and Local Education Authority core services
    - Health and wellbeing services, including antenatal services
    - Play, sport and other recreational services, including local groups and activities
    - Family support services
    - Youth services and Youth Clubs
    - Financial and legal services
    - Child development and staying safe information
    - Local and national services for disabled children and young people,including leisure facilities
    - Welsh language support

Plus information on other local and national agencies who offer support and guidance to you and your family.

We offer information and advice on where childcare providers are, choosing the right provision for you and your child, and how to pay for childcare.

We can also provide advice on training for a career in childcare, setting up as a childcare provider and how to access grants and other sources of funding.

Please note that Torfaen Family Information Service is not responsible for the content of external websites. Links are for information purposes only. A link does not imply an endorsement of the linked site or its contents.

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